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replace "command and control"

While it is important for our organization to follow a structured improvement with the Lean Six Sigma methodology, it is also important for us to focus on the strategic, organized and planned approach to bridging a hidden performance gap

Command and control no longer works. In the 1950’s the approach to solving business problems was “command and control” - those at the top had the information to make the decisions that would ultimately trickle down over the entire organization. Now, with the advent of the internet, everyone at every level has access to information. It is no longer time-effective or even possible for those at the top to have all of the knowledge to make all of the decisions. Lean Six Sigma allows people at every level at INSPIREDD to help effect change/benefit projects.

- H. James Harrington -

"Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it."

Difference We Make With Lean Six Sigma

Lean Six Sigma is a powerful force for helping us do more of the good we were founded to do.

Increased Efficiency - Non-Profits are legendary for their ability to operate with meager budgets and small staffs. Therefore, when Lean Six Sigma improvements we at INSPIREDD do more work with the same amount of people and resources, the gains have an even greater impact than we would in a corporate setting.

Improved Customer Service - Lean Six Sigma also yields measurable benefits where it matters most to us as a Non-Profit, helping more clients. A streamlined filing system helps our caseworkers spend less time processing paperwork and give them more time to lead projects and work directly with clients.

- Mark Twain -

"The secret of getting ahead is getting started. The secret of getting started is breaking complex overwhelming tasks into small manageable tasks, and then starting on the first one."

Process Excellence - Giving Back

We have taken the Lean Thinking approach to improve flow and eliminate waste in our Voluntary Sector Projects

1. Efficiency
2. Creative
3. Improvement


Lean is about getting the right things to the right place, at the right time, in the right quantities, while minimising waste and being flexible and open to change.

Our proven team of consultants appreciate that not all problems can be solved with a single toolbox and that a lack of flexibility can lead to false diagnosis of the root cause of a problem. There is no ‘single right way’ of commencing a programme of continuous improvement as every organisation is different. We have a designated team, experienced and skilled in a wide range of tools for improvement.

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